Almost a quarter of disabled people are still regularly suffering from discrimination, a charity said today.
Leonard Cheshire Disability said there were 'shockingly high' levels of discrimination despite the presence of the Disability Discrimination Act.
The charity said common complaints included difficulty in using public transport, a lack of user-friendly facilities and not enough information being made available for disabled people.
A spokesman from the charity told the BBC: 'We found a remarkable level of discrimination and inaccessibility in shops and services, particularly given the Disability and Discrimination Act first came into force 15 years ago.
A survey by the charity found that 40 per cent of disabled people in Britain could identify difficulties or problems with accessing goods and services in the past 12 months.
'And significantly 23 per cent, nearly a quarter of disabled people said they had been discriminated against while trying to access goods and services in the past year, so really shockingly high levels of discrimination and inaccessibility given how long we have had anti-discrimination legislation,' the spokesman said.
The charity called for tribunals to be set up to rule on cases where disabled people were subjected to discrimination from service providers.
Public policy manager Guy Parckar said people should be able to challenge their treatment without going to court, and hoped such a service would be made available under the new Equality Act which will be introduced later this year.
'The impact of goods and services being inaccessible can mean much more than immediate inconvenience - it can contribute directly to the chances of a disabled person living in poverty through barriers to employment, education and other opportunities,' he said.
Under the Disability Discrimination Act providers must make adjustments where it is unreasonably difficult for a disabled person to access a service.